We can partner or completely take over your IT and AV operations to ensure that your systems run smoothly and effectively. We will maximize systems up-time. Our managed services are created to offer the ultimate support on your important investment. Our managed services portfolio will give you peace of mind that your IT & AV systems are protected and supported by experienced professionals. We have 3 tailor made SLA agreements that provide total support for your systems and they are designed to include all budgetary limitations.
- Guaranteed response times.
- Incident management & reporting.
- On-site technical support.
- Remote support.
- Telephonic support.
- Preventative maintenance.
- Application management.
- Backup & redundancy services.
- Software upgrades & system updates.
- Comprehensive reporting.
- Hardware repair & replacement.
- Procurement advisory.
- External vendor management.
- Knowledge & skills transfer.